Laura Portolese Dias, Central Washington University
Copyright Year: 2012
ISBN 13: 9781453349755
Publisher: Saylor Foundation
Conditions of Use
This text has 13 chapters and appears to adequately cover the subject of Human Relations in the workforce. There are no relevant content areas missing. However, there are references to material not included. Consider the below section, even though... read more
This text has 13 chapters and appears to adequately cover the subject of Human Relations in the workforce. There are no relevant content areas missing. However, there are references to material not included. Consider the below section, even though ‘White Male Bashing’ is in quotes, it is not further explained anywhere in the chapter:
Another important aspect of power and privilege is the fact that we may have privilege in one area and not another. For example, I am a Caucasian female, which certainly gives me race privilege but not gender privilege. Important to note here is that the idea of power and privilege is not about “white male bashing” but understanding our own stereotypes and systems of advantage so we can be more inclusive with our coworkers, employees, and managers.
This book covers Human Relations in the workforce accurately and without error. Each section includes real-world examples, all of which accurately reflect the associated theory.
The content in this book is completely up to date, and refreshingly, uses APA format to reference online sources, such as ‘Accessed this day/year’ which gives credibility to its contemporary nature and will be easy to update for future editions.
Unfortunately, the prose is in this book is difficult to follow and distracting from the content. There are frequent run-on sentences and comma splices which make sentence structure awkward. In addition, the in-text citations are thorough to the point they pollute the content. A glossary or works-cited section would remedy this. As you can see, five of the eight lines of text below relate to the source of the material, but not the subject.
The original researchers of EQ, John Mayer and Peter Salovey, Mayer, J. D., Salovey, P., & Caruso, D. R. (2000). Models of emotional intelligence. In R. J. Sternberg (Ed.). Handbook of intelligence (pp. 396–420). Cambridge, England: Cambridge University Press. provided the first hint of emotional intelligence in their research, but much of the later research on emotional intelligence was done by Daniel Goleman.Goleman, Daniel. (n.d.). Emotional intelligence. Accessed February 26, 2012, http://danielgoleman.info/topics/emotional-intelligence/ According to Goleman, there are four main aspects to emotional intelligence, which we will discuss later in this section. First, why is emotional intelligence necessary for success?
This text is consistent, both with its reference to material as well as included researchers. It doesn’t contradict itself or inadvertently provide counter-examples.
The text is easily and readily divisible into smaller reading sections that can be assigned at different points within the course. In addition, the material in this text does not build on itself, and units could therefore be used out of order to match existing content or required course learning outcomes. Although it references itself from other chapters, it does not do so that prior review of the course is required to understand each chapter’s content. One advantage to not using a glossary or bibliography is that all source material is included in each section and therefore could be divided into very small units and used as a supplement to other courses without the entire textbook.
The 13 chapters are presented with clearly differentiated subjects and themes. However, they are not organized in a clear or logical manner. There appears to be no intentional or thematic order to the material (they aren’t organized illogically). Although this supports modularity, it would be helpful if the chapters were delineated into groups, or themes. Something simple like ‘Working with yourself, working with other individuals, working with groups, working with organizations, etc.’ would address this gap.
The text format and technology is relatively simple and doesn’t include a lot of non-text content, embedded media or interactive features. Therefore, the interface works perfectly and there are no concerns.
The grammar, sentence structure and word choice are awkward, distracting and undermines understanding of the material. For example, the item below is listed as a learning objective for Chapter 6. The negative tense of implies the material covers work dissatisfaction, and not what makes people satisfied with their employment (which it does):
‘Be able to discuss why you or others may not be satisfied at work.’
‘Be able to apply work satisfaction theories to yourself and others.’ would better capture the content in the chapter.
The text is not culturally insensitive nor dominant majority centric. The majority of cultural references are to agency or career area culture, and not race/ethnicity/gender/socioeconomic differences. Other than the ‘Manage Diversity at Work’ chapter, the word culture is rarely included in other sections. A fascinating and engaging addition would be to include culture of working in businesses in other countries. For example, the challenges a Caucasian male would face in a Muslim agency in Dubai.
Overall, I liked this book and it has a lot of potential. As is, I would include content and small sections in my existing courses. It was mentioned above, but the number of in text references is both helpful and distracting. A good application of this writing style would be a small topic area focusing on something counter-intuitive or controversial could be exported and students could easily identify the sources for further follow up.
The textbook is thorough in the subjects covered. While some of the information is dated, there are case studies that can be adapted at the beginning of each chapter to prepares the reader the opportunity to begin thinking about the chapter... read more
The textbook is thorough in the subjects covered. While some of the information is dated, there are case studies that can be adapted at the beginning of each chapter to prepares the reader the opportunity to begin thinking about the chapter material. The index is helpful, there is no glossary but the, Chapter Summary does a good job reinforcing key concepts and explaining terminology.
The content was accurate for the time it was written.
Some of the content is out of date with statistics, those statistics will be difficult to update.
The text is clearly written with many case studies, exercises and key takeaways for beginners. I will not be able to use the text in graduate classes, which I was hoping to be able to do.
Terminology is consistent throughout the book.
There are good case studies that can be assigned to help solidify key concepts discussed. I thought the chapters were divided in such a way that were helpful to the reader. These sections could be easily used with other readings.
The text has a good flow and builds on concepts of the previous chapters.
I was not able to link to the videos suggested in the book. Many of the resources and links to article were available.
I did not find any grammatical errors.
I did not see any issues.
The book was well written with good graphics and case studies. I hope that the book is updated, soon.
This text focuses on the practical side of human relations. The textbook focuses on 13 different areas in the human relations area. There are many practical applications throughout the textbook that students may appreciate more than studying... read more
This text focuses on the practical side of human relations. The textbook focuses on 13 different areas in the human relations area. There are many practical applications throughout the textbook that students may appreciate more than studying theoretical approaches to the subject matter. The students should be able to apply the concepts to not only their professional environments but also their personal life.
No glaring errors and no biased content from what I can tell.
The concepts presented in this book are relevant to many issues that we see today. The text book includes videos, cases and exercises which can be applied to real world scenarios. I teach an online course and feel that this textbook could be relevant for both in-person and online courses.
The textbook is easy to follow and vocabulary seems to be clear and to the point. Key terms are bold throughout the text which would make it easy for students to determine what the takeaways are for the chapter and throughout the textbook. I also think that the format of the chapters will make it easy for the reader to apply the concepts to life situations.
The book seems to be consistent throughout. As I look back through the textbook, I can easily find the terms and/or concepts that I am looking for. A student can also easily click back through a chapter or certain section of the textbook.
I only teach this course online, but I feel that this textbook would fit well with that format as well as other formats. The introductions and explanation of key terms in the introduction at the beginning of each chapter make it easy to adjust the content to different types of delivery methods.
I love the way the textbook is set up, as mentioned in several sections above, it is set up to make the textbook easy to follow as well as to determine what the key points are throughout the text. The 13 areas that the textbook focuses on don't tend to flow into the next subject very well.
The interface of this textbook is simple but makes the content easy to understand. There are clear visuals throughout the content of the textbook.
I did not encounter any grammatical errors throughout the text.
This textbook is not offensive or insensitive in any way. The examples given in the textbook could be applied to any reader.
The textbook is good quality for being a free source. The content is also easy to read and is formatted to make it easier to read.
This textbook is an easy read for first year college students as well as students in their senior year. As a matter of fact hight school students can also benefit from studying this textbook. this book is relevant to the world of work. Students... read more
This textbook is an easy read for first year college students as well as students in their senior year. As a matter of fact hight school students can also benefit from studying this textbook. this book is relevant to the world of work. Students can learn how to navigate their work environment with professionalism.
The sources referenced in this book is accurate. The content in each chapter is accurate it provides reference to real life business and how they operate. this textbook also provides strategies for being successful in the work of work.
Because can be updated to include current trends in the world of work, it will be relevant for years to come. This is the beautiful thing about using OER.
This textbook has a great quality of transparency. It provides real work life scenarios that allows one to think about how to function in healthy ways in the workplace.
Each chapter of this textbook is consistent and uniform. One of the main themes in each chapter is Emotional Intelligence. Each chapter asks; Why Human Relations? Each chapter has Key Takeaways and Exercises.
The chapters in this textbook can be easily arranged into smaller sections while staying focus on the topic of each chapter.
Indeed the topics are presented in a clear and logical fashion. The first chapter gives an in depth understanding of the topic Human Relations. The following chapters flow well. If the order of the chapters were rearranged this book would still be comprehensive.
for the most part interface was reasonably good. there are some broken links in each chapter that will need updating. Illustrations were good and comprehensible.
Overall there were very few grammatical errors in the chapters of this book.
This textbook is not culturally insensitive or offensive in any way. Students from all races can benefit from this book.
Reading the chapters the on Being Ethical at Work, Working Effectively in Groups, Handle Conflict and Negotiation stood out for me. I was impressed with the information given in these chapters. The information in these chapters as well as the others chapters are tools each student should keep in their tool box and use on a regular basis.
This text covers 13 different important and relevant topics. read more
This text covers 13 different important and relevant topics.
This text provides information from quality sources and is substantially error free. Concepts are presented in an informative way that is educational and does not persuade the reader to take a certain perspective.
Many of the foundational concepts that are covered cite the original contributor(s), so while dated are necessary for introducing the topic. Other examples and definitions could be from more current perspectives. The book could be easily updated.
It is well written in common language that can be easily understood by most.
The chapters are structured consistently with few exceptions.
Topics are divided into 13 chapters and each chapter has 4-6 sub-topics. Text is broken up with headings, boxes, and images.
The order of the chapters doesn't totally make sense, but is otherwise well organized.
The book is aesthetically appealing with clear visuals and a modern look.
Text is well written without grammatical errors.
The text is inclusive of all backgrounds.
Great quality textbook for a free option.
By focusing this textbook on the practical side of human relations the authors have provided a good text that can be used as a foundation for beginning human relations classes. I agree with some of the other reviewers that an index or glossary... read more
By focusing this textbook on the practical side of human relations the authors have provided a good text that can be used as a foundation for beginning human relations classes. I agree with some of the other reviewers that an index or glossary would have been helpful.
I felt that a few of statements in chapter 11 (A union has two goals, to add new members and to collect dues.) create a bias, which is unfortunate. The fact that it is repeated in two places raises concerns given that the authors also point out in the chapter that at some point during their careers students may have cause to join unions. Elsewhere in the chapter the authors provide more positive statements regarding working with unions which made these statements standout all the more.
The rest of the book appears to be free of any biases and to be accurate.
The book is laid out in such a way that it should be easy to update when new census date or technology for example become available. I hope that the authors plan an update soon, it would be a shame for this textbook to become outdated so quickly.
The writing was clear and easy to follow. The layout of the pages and chapters was done in such a way that helped the delivery of the material flow well. The limited use of technical terms and jargon were well explained when the jargon or technical terms were needed.
The format of this textbook flowed well, is clear and well written. The consistency in formatting between chapters makes it easy for the reader to follow.
By dividing chapters into easily identifiable units the authors were successful in trying to make a textbook on a vast subject easier to utilize. The units or sections create a great deal of instructional flexibility.
The textbook has an easy flow and is well organized. With the authors tone appearing to speak so directly to the reader the text is easy for students to follow.
As other reviewers have noted some of the tables/charts/graphs are missing, or did not open, which creates a distraction and a loss of clarity at times. This coupled with the lack of an index and/or glossary created some challenges.
I did not note any grammatical errors.
No cultural, racial or sexual offensive references were noted.
This is the first open source reference textbook I have reviewed. With the exception of the problems noted regarding not all of the graphics downloading it presents as professional and topical as traditional textbooks. I believe this textbook well suited for a entry level human relations course.
This book seems appropriately comprehensive for a Human Relations textbook related to work and a career. All of the relevant theories are covered in a thorough manner and related well to the context of employment. There was no areas that were... read more
This book seems appropriately comprehensive for a Human Relations textbook related to work and a career. All of the relevant theories are covered in a thorough manner and related well to the context of employment. There was no areas that were missing related to employment.
This doesn't seem to be a gap but perhaps a direction for future versions, but...
The topics are introduced as how the relate to work, but they overlap in people's personal lives. Having consistent formatted examples of how the same theory applies to people's personal lives and then spills over to their job would be helpful.
Overall the accuracy of this book was terrific and I did not notice any errors. One thing I did notice that seemed slightly biased is the section 5.1 An Ethics Framework did not address or refer to any profession specific codes of ethics which apply to any licensed position.
This book has terrific longevity. The self-reflective questions are timeless as they could apply to any career at any time. In addition the sections that provide guidance on incorporating the theories into your life would remain up to date as well.
For example, section 4.4 Public Speaking Strategies discusses the "Speaker's Triangle" which will be relevant regardless of year or context.
This book is completely clear. Part of what makes this true is the consistently formatted chapters which are also clearly labeled in a manner that covers the topic of the chapter very well. The introduction explains the formatting and then each section is consistent. For example, the beginning of each chapter includes an example of how the topics relate to you as the reader while the end includes a case study on a specific individual. This makes it possible for students to know what to expect and to skip to that part if they need help with real world examples.
As mentioned above, this book is very consistent. Even during this review online, I was able to quickly find relevant information in each chapter because I knew where to look and how to access it. As is true with any online textbook, being able to click on each chapter or heading makes for consistent access.
This book has great modulatory. Having taught Human Relations in many settings (traditional, online, in seminars and using parts in psycho educational groups) this book would work well for any of those settings. This is true because of the universal introductions and easy to understand explanations of key terms and theories in the introduction or first part of each section.
I may use part of this book in my Human Relations class as it is modular (my class is non business human relations).
As mentioned several times before, the structure of this text is consistent and easy to navigate. One comment is that there does not seem to be a closing for the book as a whole. In addition, there are not many sections which tie into the rest of the book. Although that contributes to the modularity, it reduces the flow.
Interface is terrific. Simple yet effective. I had no questions at all about how to find the information I wanted and I am only using it for a short time period.
Excellent. No grammatical errors nor problems with sentence structure noticed in any of my reading.
This book did a good job of making itself culturally relevant. For example in the Communicate Effectively chapter, the first cultural examples were all generic "people from different cultures would have different standards for personal space". However, this changes and in the end of the chapter the cultural differences are explained through different countries.
This book was terrific! I may ask to teach a Human Relations of Business class just because it seems to user friendly!
This textbook appears to cover the content area fully, especially compared to similar texts. It was awkward to not have an index or glossary (though that may be common with open source materials?) and figures did not show up correctly or load... read more
This textbook appears to cover the content area fully, especially compared to similar texts. It was awkward to not have an index or glossary (though that may be common with open source materials?) and figures did not show up correctly or load properly. I am new to open source materials, so, again, this may be typical. Regardless of the reason, those missing components do impact the overall image of the textbook a bit.
This textbook appears very accurate. I spot-checked different points and also compared several references to other textbooks and found them to be completely accurate.
Content appears very up-to-date and has a "contemporary" feel to it. The use of modules or "chunks" within the chapters should allow for easier updating when needed.
This textbook demonstrates clarity using several effective strategies. For example, the use of bold for key terms is very effective and eliminates the need for word definitions in the margins. The word choice is effective (jargon and technical terms appear to be very well explained), and the prose is easy to follow. There is a comfortable amount of "white space" on most pages, which causes the reader to not feel overwhelmed with content. Again, the lack of supporting figures is a frustration.
This textbook appears to be presented in a very consistent manner. The overall layout of the book creates a consistent flow from the first chapter through to the last using a format that is easy to follow.
The chapters are long, so the use of smaller modules represents an effective design choice! The modules are easy to read and follow, and the related questions help to reinforce the "modular" intent of this text.
The topics are presented in a very effective flow...the layout of each chapter with the consistency of personal examples, clarity of learning objectives and key takeaways, and examples of questions and activities is very sound and would work well in a face-to-face classroom or online setting. The personal tone in which the author appears to be talking directly to the reader is, I believe, especially engaging for this topic and that tone also helps with the structure and flow of the text.
The actual text appears to come through in a very clean and useful manner....unfortunately, as noted earlier, the figures are missing and that is a significant distraction (and reduces opportunity for clarity of particular topics). In regard to navigation, the lack of a glossary or at minimum an index also creates a bit of a challenge as I attempted to look particular terms up and was unable to find them without moving through the entire text.
I could find no issues with grammar in my review of this textbook.
I reviewed several specific examples and did not locate any instances of inappropriate cultural relevance or references.
This is the first open source resource that I have reviewed and it appears as professional and relevant as any traditional textbook that I have used (with the exception of the figures and index). Pending resolution of those concerns, I am anxious to use this book in my upcoming BUS 285 Human Relations in Organizations course!
The textbook covers a wide variety of human relations issues and is useful not only for workplace relations but interpersonal as well. The focus of the text is practical rather than theoretical, perfect for a beginning human relations class. Case... read more
The textbook covers a wide variety of human relations issues and is useful not only for workplace relations but interpersonal as well. The focus of the text is practical rather than theoretical, perfect for a beginning human relations class. Case studies are presented throughout, giving the book a relevant, real-world feel.
Content of the book is accurate and unbiased.
Content is relevant to prevailing human relations topics and could be easily updated with additional information.
Text is unambiguous and well organized. Case studies, learning objectives, key takeaways and exercises embedded in each chapter made the book clear and concise.
The framework and terminology of the text are consistent throughout.
This text is easy to read and can be divided into smaller sections to be used for assignments. The learning objectives are clear, headings and sub headings can be utilized in various settings. Questions at the end of each chapter are excellent for review.
The topics are presented in a coherent and logical manner.
Some of the boxes appeared blank but other than that I had no issues with the interface. Video links were functioning fine.
There are no grammatical errors.
The text is culturally sensitive and could be used in multicultural settings.
This textbook will be excellent as supplementary material for my ESL classes. It addresses many topics that will be useful for immigrant students in their transition to a new culture and occupational environment.
The text covers all of the relevant topics in human relations as they relate to career success. Today's students will especially appreciate it's practical application focus, rather than theoretical focus. As presented, the concepts will be seen... read more
The text covers all of the relevant topics in human relations as they relate to career success. Today's students will especially appreciate it's practical application focus, rather than theoretical focus. As presented, the concepts will be seen as applicable to the work setting, but the reader will quickly see their usefulness in personal relationships, too.
The content is accurate and unbiased.
While covering the relevant topics in human relations, the author keeps the content up-to-date with links to YouTube videos, exercises, and chapter-ending cases that the instructor could easily use to encourage large or small group discussions. The format of the textbook also lends itself to be useful in the online classroom.
The text is written in concise sentences, using vocabulary appropriate to the discipline, while at the same time drawing in the reader with interesting examples and even occasional humor! Today's students will appreciate that the author swiftly gets to the point, and does so with some flair! Students will also appreciate that key terms are in bold within the text, and are identified in the "key takeaways" at the end of each section within the chapter.
The textbook is consistent in its format and terminology.
Each chapter is divided into "units" that have their own learning objectives, key takeaways, exercises, and references. This allows the instructor to select parts of the textbook to use, or allows the instructor to reorganize topics if they wish.
The topics are presented in a logical order. As I consider the usual preference for teaching introductory topics first in a course, and using them to build on more complex topics, I do agree that stress management and effective communication need to be early in the textbook.
I did not find any navigation issues that would distract the reader.
The text contains no grammatical errors.
I did not find anything culturally, racially, or sexually offensive in the textbook. The examples draw from a variety of backgrounds allowing most readers to find something they can identify with.
This textbook would work well for a wide variety of curricula, both in the career and technical fields and in the liberal arts transfer programs.
As described in the preface, the textbook is a practical guide to Human Resource Management. The information covered in the textbook is similar to other Human Resource Management textbooks. This is the first Human Resource Management text I... read more
As described in the preface, the textbook is a practical guide to Human Resource Management.
The information covered in the textbook is similar to other Human Resource Management textbooks. This is the first Human Resource Management text I have reviewed that has a chapter dedicated to communication. Chapter 9 "Successful Employee Communication" was a good addition.
The author uses credible sources including the Society of Human Resource Management (SHRM), the Bureau of Labor Statistics, and the Harvard Business Review. The Fortune 500 boxes were a credible addition.
The sources that are used in the text are 2012 and prior. In some of the cases, there may be more current, relevant data available.
The text was clear and concise.
The text had a consistent layout through all fourteen chapters.
In other textbooks, learning objectives are stated in entirety at the beginning of each chapter. In this textbook, learning objectives are arranged by sections within each chapter. Using this format, makes it easier for the reader to comprehend and retain concepts.
The organization of the text was easy to follow and understand. The booked followed the processes used by Human Resources in an organization.
The text was free of interface issues. The display features enhaned and in many cases clarified information for the reader.
The only grammatical error I found was in chapter two
Chapter 3 is devoted to "Diversity and Multiculturalism". Section 3.1 defines and explains power and privilege which I have not seen included in other textbooks.
This book was a practical guide to Human Resource Management as stated by the author in the preface. I thought the examples in each chapter clarified chapter concepts and kept the text in a "real world" approach. I thought it was a great idea to break chapter objectives into sections within the chapter. The videos also aid in the clarification of chapter concepts.
The text book appropriately and effectively covered numerous topics in regards to human relations and is suitable for a wide variety of audiences. read more
The text book appropriately and effectively covered numerous topics in regards to human relations and is suitable for a wide variety of audiences.
From my perspective, the book was accurate and unbiased, without any noticeable errors.
The content is up to date with todays society without appearing to need updated on a regular basis. If and when they are needed, the could be done without disrupting the majority of the content.
Content is clear, concise, and easy to read. The average student should easily understand any jargon or technical terminology encountered in the text.
The text is consistent throughout, with each chapter being laid out in the same manner.
The text could easily be divided into separate sections without losing valuable information. If an instructor chose to present the information in a different order than it is presented, it could be reorganized without disruption to the content or readability.
The topics are presented in a clear fashion which seems very logical when looking at the whole text. Although the table of contents/index might be better at the beginning of the book rather than the end of the first chapter, it was useful.
While most of the video links and tables were without issues, I found that some of figures and tables were unable to be viewed, even with a different device. Although some of the boxes appeared as blanks, it did not detract from the content.
The text did not have any noticeable grammatical errors.
The text was not offensive or insensitive to race or gender. It could be used for an audience that included a variety of ethnicities and backgrounds.
The variety of examples and scenarios made the text interesting and enjoyable to read. There are several types of exercises at the end of every chapter that could be utilized for different projects or individual needs. These would simplify any customization that may be needed for various settings or abilities.
I found this book to be appropriately comprehensive for an introductory level course on human relations, organizational behavior or or work-place communications. In reviewing this textbook, I compared it to the textbook currently used in our... read more
I found this book to be appropriately comprehensive for an introductory level course on human relations, organizational behavior or or work-place communications.
In reviewing this textbook, I compared it to the textbook currently used in our PSYC 100: Human Relations in Organizations Course Description. The focus of this course is an examination of human relations in business and industry with emphasis on how people can work effectively in groups to satisfy both organizational and
personal goals. Motivation, emotion and mental health, communication techniques, and coping
with stress are explored.
I found this book by Linda Dias to effectively cover all of the essential content and student learning outcomes we would expect in our class and then some!
The content of this textbook is accurate and generally error free. I especially liked the focus placed on Emotional Intelligence. EQ is a concept that isn't often covered well (if at all) in most org behavior of human relations classes. Dias does a nice job of infusing EQ into this book.
The content is up-to-date and covers the expected areas of human relations but does so in a way that will not make the text obsolete within a short period of time. The text is written and arranged in such a way that future updates would be relatively easy and straightforward to implement.
I found this textbook to be written at an appropriate reading level of college students and generally avoided the overuse of technical jargon. The writing style and reading level of this text would be accessible to most first year college students - especially those in a career and technical education program of study. The writing style is easily understood and accessible.
This textbook is internally consistent in terms of terminology and framework. The text is well-written and easy to understand. I also found that adequate context is provided when introducing new concepts and numerous real world examples are given.
This textbook was broken up into easily readable sections. Also, chapters are an appropriate length and are broken into reasonable lengths. It would be flexible enough to allow instructors to easily subdivided chapters into smaller reading sections – instructors could assign particular sections within a chapter if they did not wish to cover the entire chapter.
For example, chapter 4 is entitled, "Communicate Effectively." This chapter then is subdivided into subsections such as "4.1 Verbal and Written Communication Strategies" and "4.2 Principles of Nonverbal Communication." Each subsection begins with clearly identified "Learning Objectives" which I have found to be particularly helpful in enabling students to focus on big picture concepts of each subsection. Further, each subsection also concludes with "Key Takeaways" which serves to summarize key concepts and content. In addition to this, each subsection ends with a section entitled "Exercises" which lists several well written and practical discussion questions and/or group or individual activities for further study - nicely done!
i found the topics to be presented in a fairly logical progression. The flow is coherent and would flexible to allow instructors to use alternative orders of chapters and sections. The organization is logical and well laid out, however so an alternative pattern of usage would not be necessary.
For the most part, I did not see any problems in this regard. I did note however that several charts, graphs, or illustrations did not render online or when I printed the pdf. Not sure if this is a glitch in my system or if this is an area to correct in the textbook.
I did not find any spelling or grammatical errors.
This textbook is inclusive and comprehensive and is written in a respectful tone.
I found this textbook to be very well written for use in a first year college human relations course or in an introduction to organizational behavior course. It is clearly written and is well organized. In particular, I believe adopters will appreciate the "Learning Objectives" and "Key Takeaways" provided in each sub-section of the text. Nicely done!
This book provides a good overview of human relations with incorporation of personal self-awareness. It does not have a comprehensive glossary, however all terms and main points are outlined throughout the chapters in an organized and easy to find... read more
This book provides a good overview of human relations with incorporation of personal self-awareness. It does not have a comprehensive glossary, however all terms and main points are outlined throughout the chapters in an organized and easy to find fashion.
The books appears to be unbiased with accurate content. All citations are provided at the end of each chapter.
Since this book focuses heavily on career and labor trends, new census data will require updates to cited information in the near future. Updating information would not seem to interfere with the main points of the text. The book incorporates updated technology and culturally relevant examples.
The text is written with concise clarity of topics. There is a lack of jargon and technical terminology used. This book provides readers with universal definitions.
The format for each chapter is consistent in the opening and closing of each chapter, which provide ease to the reader for following. The language is friendly and invites the reader into each chapter.
This text is easily and readily prepared for use with modulation.
The topics could use some rearranging. It seems to jump around relevant topics. Instructors should be advised to review chapters before assignment for better flow. The presentation of topics is not completely clear, nor is the layout presented in the beginning of the text.
The interface is clean and information is presented without distractions. Self-assessment questions are highlighted and presented at the end of each chapter.
The text contains no grammatical errors. The text uses language that is appropriate for undergraduate students.
This book does an great job at reviewing relevant contextual factors. It assist the reader to understand fundamental terminology and continues with diversity throughout the text.
I think this book would complement a career exploration course for undergraduate students.
The text covered all of the elements of human relations and provided contemporary and useful subject information that can be used in the real world. read more
The text covered all of the elements of human relations and provided contemporary and useful subject information that can be used in the real world.
The content appeared accurate and free of errors. The author used a broad and comprehensive list of resources.
I found the content not only relevant to current human relation issues but also providing appropriate and useful historical background information to the subjects and also incorporating contemporary case studies that reinforced the chapter topic.
The chapters were very clear and well organized. Each chapter provided the reader with a case study, learning objectives, key takeaways and exercises that tied all of the subject information together and enhanced and reinforced the chapter content. The level of diction is readable and appropriate for the chapter topics.
The flow of the textbook was very consistent and provided a clear and easy to read framework for the reader to follow.
I found the chapters to be concise and well organized and therefore, I think an instructor could easily teach chapters in the order they feel most appropriate for their respected classes.
Overall, I think the textbook is very well organized and has a natural flow of the content. The chapters are consistent and provide a clear and understandable framework for the student to follow.
I did not find any problems or interface issues. The graphics were consistent and were easy to understand.
I found no grammatical errors.
I found the text to be culturally sensitive and inclusive; using a variety of appropriate and relevant examples.
I am excited to use the textbook for the first time in my online Human Relations at Work course. I think my students will enjoy and find the textbook useful and easy to understand.
The text covered all of the organizational side of human relations read more
The text covered all of the organizational side of human relations
The content is unbiased accurate and I did not see any glaring errors .
The content is relevant because it works in many of today's issues. The text looks like it can easily be updated and many of the video clips can be updated if needed.
Very clear and concise I liked the key takeaways. The vocabulary sidebar helps the student remember the technical jargon.
The text is consistent with terminology and framework. Every chapter have the same layout and end notes.
I feel the chapters can be moved easily so that the instructor can make it useful for their classroom. Each chapter has headings, learning objectives and key takeaways that can be moved without disruption.
The chapter topics are presented in a logical and clear manner. Every chapter had learning objectives content key takeaways and exercises.
I did not find any interface issues. I liked the way the sidebar on the right vocabulary words and definitions. This was consistent among the chapters.
I did not spot any grammatical errors.
The booked seemed inclusive for race,gender and sexuality. It did not talk down to The reader.
I was impressed that the chapters had summaries and case studies and the ins and outs were quite helpful.
Table of Contents
- Chapter 1: What Is Human Relations?
- Chapter 2: Achieve Personal Success
- Chapter 3: Manage Your Stress
- Chapter 4: Communicate Effectively
- Chapter 5: Be Ethical at Work
- Chapter 6: Understand Your Motivations
- Chapter 7: Work Effectively in Groups
- Chapter 8: Make Good Decisions
- Chapter 9: Handle Conflict and Negotiation
- Chapter 10: Manage Diversity at Work
- Chapter 11: Work with Labor Unions
- Chapter 12: Be a Leader
- Chapter 13: Manage Your Career
About the Book
Human Relations by Laura Portolese-Dias addresses all of the critical topics to obtain career success as they relate to professional relationships.
Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical skills all students need to succeed in career and in life.
Human Relations is not an organizational behavior; rather, it provides a good baseline of issues students will deal with in their careers on a day-to-day basis. It is also not a professional communications, business English, or professionalism textbook, as its focus is much broader — on general career success and how to effectively maneuver in the workplace.
From communication challenges to focusing on one's own emotional intelligence, the examples throughout Human Relations will help students understand the importance of the human side in their career.
This book's easy-to-understand language and tone is written to convey practical information in an engaging way. Every chapter opens with a realistic example which introduces a concept to be explained in detail later. Each chapter contains relevant examples, YouTube videos, figures, learning objectives, key takeaways, exercises, and a chapter-ending case that offer different ways to promote learning. Many of the end-of-section exercises offer self-assessment quizzes, so students may engage in self-understanding and development.
About the Contributors
Laura Portolese Dias holds a master of business administration from City University and a doctorate of business administration from Argosy University. Laura teaches at Central Washington University in the Department of Information Technology and Administrative Management, part of the College of Education and Professional Studies.
Before beginning her teaching career, Laura worked for several organizations in management and operations. She’s also an entrepreneur who has performed consulting work for companies such as Microsoft. She is the author of Human Resource Management with Flat World Knowledge and two other textbooks with McGraw-Hill.
Personally, Laura does lots of hiking and backpacking with her two dogs and husband, Alain. They reside in Peshastin, Washington, a small eight-hundred-person town in the Central Cascades of Washington State. When Laura isn’t in Peshastin, she travels extensively, usually wherever there is good scuba diving!